Lindsay Mailer-Howat

Blog

Providing customers with the best service is essential to succeed as a company. Call metrics tracking helps organizations determine if their support center provides customers with experiences that reflect business promises.

Case Study

The global pandemic didn’t only change how college students get an education—it also changed how they find jobs when they graduate. Nearly all virtual, the current job market—from those seeking to those hiring—has had to adapt quickly to changing needs. Company and recruiting leaders have doubled down on virtual hiring, and studies show that Gen Z would prefer to go through the recruiting process virtually.

Virtual Manager Series

We are thrilled to announce that Michi Fried, Customer Experience Lead at Everlane, is the recipient of Pathlight’s Customer Spotlight Award this quarter! Each quarter, we select one customer that stands out for their incredible leadership, excellence, and their success in using Pathlight to gain alignment, agility, and empowerment— thus helping their teams and organization drive results and hit their goals.