Girl smiling.
Check mark.
😀
Bar graph.
Pathlight logo.
Customer Support

Scale happy customers

Manage performance, coach, and support your team effortlessly.

Check mark.

76% of users agree that Pathlight helps them hit their goals.

Message.

85% of managers agree that they coach more frequently with Pathlight.

Person.

82% of managers say they recognize their team more frequently with Pathlight.

Team success = Customer success

Pathlight combines team and individual performance metrics with powerful coaching and communication tools to empower reps to focus on what matters–results.

Accuhealth
Kia
Earnin
Sun Basket
Segment
Greenhouse
Twilio
Handshake
CLEAR
Pair Eyewear
Accuhealth
Kia
Greenhouse ZD
Pair Eyewear ZD
Earnin ZD
Earnin
Sun Basket
Segment
Greenhouse
Twilio
Handshake
CLEAR
Pair Eyewear
Pathlight logo.

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Jonathan William
CEO & Founder at MeUndies
18x roi
in One Year

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Jonathan William
CEO & Founder at MeUndies
18x roi
in One Year
Ben Segal

“Our end goal is to provide a great service to customers, and Pathlight is how I'm able to ensure that we're doing that”

Ben Segal
Senior Director of CX at Pair Eyewear
50%
Decrease in Customer Response Times
Elizabeth Morris

We really appreciated the time the Pathlight team spent with us during implementation. Weekly calls helped us stay on top of deliverables and ensured we were kept in the loop with any updates. When our configuration was set, the handover was seamless and we're really pleased with how much flexibility we have with the product. We've already referred Pathlight to others!

Elizabeth Morris
Director of CX
Devon Nguyen

"Using Pathlight helps directors understand, for each AE, where they need to focus time, which tactics will improve their performance, and how to drive engagement.”

Devon Nguyen
Senior RevOps Manager
53%
Increase in Enterprise Sales Performance
Caylen McDonald

“It’s been great to have that increased visibility into coaching and 1-on-1s. Those are intangibles that I can't know unless I have someone directly telling me what they are. Getting real insight into those agenda items has been super helpful.”

Caylen McDonald
Customer Experience Manager
Jimmy Hahn

“With Pathlight, CLEAR Ambassadors have instant access on their mobile phone to track their own goals. Managers can send messages to recognize wins achieved by certain individuals or to a whole team. Pathlight has been huge for maintaining a positive culture.”

Jimmy Hahn
VP Operations
Patrick Buckley

“The ultimate 1:1 is when “I don't have to do anything, but respond to what the rep is bringing to me...They're outlining what their target is or what their goal is and are asking, how can I get there? How can I improve? And that's a great conversation. That's a conversation that builds trust.”

Patrick Buckley
Global Director of SDR team, Twilio

Never miss an expansion goal

Get your entire team working towards the same set of goals and metrics.

Message.

Data-driven coaching

Personalize coaching with prebuilt templates with real-time data.

calendar.

Productive 1:1s

Make your 1:1 more effective with rolling agenda templates.

Instant benchmarking

Benchmark at an individual metric level for both agents and teams.

Smile.

Recognize frequently

Data-driven praise is easy with our email and messenger integrations.

Transparency.

Radical transparency

Improve performance through visibility within and across teams.

Ready to get started?

Want to see a custom demo or get help finding the right plan?
We’d love to chat.