Decrease Churn
Diagnose, detect, and defeat churn
Use 100% visibility into interactions to deeply understand churn drivers, and act automatically to address them.
Decrease Churn
Diagnose, detect, and defeat churn
Use 100% visibility into interactions to deeply understand churn drivers, and act automatically to address them.
Decrease Churn
Diagnose, detect, and defeat churn
Use 100% visibility into interactions to deeply understand churn drivers, and act automatically to address them.
Decrease Churn
Diagnose, detect, and defeat churn
Use 100% visibility into interactions to deeply understand churn drivers, and act automatically to address them.
Trusted by popular brands
Trusted by
Trusted by popular brands
Trusted by popular brands
Understand what truly drives retention and LTV
Understand what truly drives retention and LTV
Understand what truly drives retention and LTV
Ensure customer needs are addressed with analysis of past events to understand root causes behind support tickets, customer complaints and product returns.
Ensure customer needs are addressed with analysis of past events to understand root causes behind support tickets, customer complaints and product returns.
Ensure customer needs are addressed with analysis of past events to understand root causes behind support tickets, customer complaints and product returns.
Nip emergent issues in the bud
Nip emergent issues in the bud
Nip emergent issues in the bud
It's the unknown unknowns that keep you up at night. Echo AI is always running in the background, and will alert you the moment a new trend is detected that needs your attention. Sleep well.
It's the unknown unknowns that keep you up at night. Echo AI is always running in the background, and will alert you the moment a new trend is detected that needs your attention. Sleep well.
It's the unknown unknowns that keep you up at night. Echo AI is always running in the background, and will alert you the moment a new trend is detected that needs your attention. Sleep well.
Automatically act to improve customer outcomes
Automatically act to improve customer outcomes
Automatically act to improve customer outcomes
Identify customers with a high likelihood of churn and automatically trigger nurture campaigns and promotional strategies to retain them, before they make up their mind.
Identify customers with a high likelihood of churn and automatically trigger nurture campaigns and promotional strategies to retain them, before they make up their mind.
Identify customers with a high likelihood of churn and automatically trigger nurture campaigns and promotional strategies to retain them, before they make up their mind.
Sync in conversations, sync out actions, anywhere
John Burke
Executive Director, Customer Experience & Systems
"When we rolled out Echo AI, it immediately discovered a previously unknown issue in our supply chain. Only a handful of customers had contacted us about it, but Echo AI caught it.
I don’t know how we ever would have found that insight out before Echo AI. That’s not something we were looking for. It’s never happened to one of our products before. It’s not part of any checklist. I can’t think of another good way of doing that, short of saying to the team, ‘Listen to every call and have every rep make a tally every time a customer mentions that.' "
John Burke
Executive Director, Customer Experience & Systems
"When we rolled out Echo AI, it immediately discovered a previously unknown issue in our supply chain. Only a handful of customers had contacted us about it, but Echo AI caught it.
I don’t know how we ever would have found that insight out before Echo AI. That’s not something we were looking for. It’s never happened to one of our products before. It’s not part of any checklist. I can’t think of another good way of doing that, short of saying to the team, ‘Listen to every call and have every rep make a tally every time a customer mentions that.' "
John Burke
Executive Director, Customer Experience & Systems
"When we rolled out Echo AI, it immediately discovered a previously unknown issue in our supply chain. Only a handful of customers had contacted us about it, but Echo AI caught it.
I don’t know how we ever would have found that insight out before Echo AI. That’s not something we were looking for. It’s never happened to one of our products before. It’s not part of any checklist. I can’t think of another good way of doing that, short of saying to the team, ‘Listen to every call and have every rep make a tally every time a customer mentions that.' "
John Burke
Executive Director, Customer Experience & Systems
"When we rolled out Echo AI, it immediately discovered a previously unknown issue in our supply chain. Only a handful of customers had contacted us about it, but Echo AI caught it.
I don’t know how we ever would have found that insight out before Echo AI. That’s not something we were looking for. It’s never happened to one of our products before. It’s not part of any checklist. I can’t think of another good way of doing that, short of saying to the team, ‘Listen to every call and have every rep make a tally every time a customer mentions that.' "
From the blog
From the blog
From the blog
From the blog
Request a demo and we'll show you what Echo AI can do with your conversations.
Request a demo and we'll show you what Echo AI can do with your conversations.
Request a demo and we'll show you what Echo AI can do with your conversations.
Request a demo and we'll show you what Echo AI can do with your conversations.
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© 2024 All Right Reserved by Echo AI
Solutions
© 2024 All Right Reserved by Echo AI
Solutions
© 2024 All Right Reserved by Echo AI