Legal Documents

AI Bill of Rights

Pathlight safeguards your private data, ensuring it is not used for AI training, not shared with others, and allowing you complete control over data storage, deletion, and its interaction with our AI models.

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Master Services Agreement (CI)

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Master Services Agreement

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Security

Security is at the forefront of everything we do at Pathlight – we take security very seriously. This is not just about securing our customers, it is also about securing our platform and our customers’ data. It is everyone’s role at Pathlight to make sure we are as secure as possible.‍

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Privacy Policy

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Terms of Service

This Agreement does not govern Your use of the Pathlight products and services which we market on the Site (“Services”) Our Services are governed by our Subscription Services Agreement signed between you and Pathlight (if applicable).

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“Using Pathlight QA has improved our agents’ engagement with and understanding of the metrics they’re measured by. It’s increased their agency because they’re more aware of and in control of their scores and feel empowered to make changes—and see results.”

Kim Torres

Quality Assurance Lead

Improvement in Customer Effort Score (CES)

Read Sunbasket's case study

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