Streamline frontline operations

Schedule the right number of agents at the right time to stay ahead of demand, improve customer experience, and reduce headcount expenses.

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Drop time-consuming spreadsheets

Build schedules in minutes. Easily create, visualize, and publish schedules for multiple channels, timezones, and activities with an easy-to-use scheduling interface.

Eliminate guesswork. Future-proof scheduling with AI

Make informed staffing decisions. Leverage AI and industry-standard headcount prediction to forecast upcoming labor demands based on historical volume and performance.

Improve agent experience. Simplify attendance processes

Allow agents to create, submit, and manage timecards from a single interface. Manage approval processes and streamline payroll by integrating with your existing payroll systems.

Understand scheduling efficacy. Get realtime insights

Tracking attendance and schedule adherence at the activity level to proactively mitigate inefficiencies and uncover insights to improve support operations.

Drop time-consuming spreadsheets

Eliminate guesswork. Future-proof scheduling with AI

Improve agent experience. Simplify attendance processes

Understand scheduling efficacy. Get realtime insights

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