Putting AI for CX To work

As we enter a new year, it’s natural for customer experience (CX), sales, and customer service leaders to ask: What went well? What didn’t? And where can we improve? If you’re the “futurist” type, you might even ask: should I adopt AI to improve business results next year?

Last updated on: 
August 11, 2023
February 24, 2022

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