Pathlight Tips and Tricks: Metrics

Greetings from Pathlight. 

Tracking and managing team performance is crucial for the success of any business. Pathlight Insights is your single source of truth for measuring and evaluating performance. This is the Metrics tab on the Insights page. It gives you the ability to understand how your team is performing towards key KPIs that matter most to your organization. Whether you want to review the productivity of your Support team, or evaluate how the Sales team is doing in meeting pipeline goals, the Metrics tab gives you a comprehensive view of key KPIs in a single pane of glass. You can completely customize the Metrics displayed on this page. You can set metrics for specific teams or departments, create goals to drive alignment, or set priority levels to help your teams understand exactly what they need to focus on. Not everyone is a data scientist, and they shouldn’t have to be. Pathlight can help you track and measure performance that matter most to your organization easily and effectively. 

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