News

Improving Customer-facing Team Performance in the Hybrid Work Era

Productivity and efficiency will shape the era of hybrid working. Are your customer-facing teams equipped with the tools and data they need to reach their full potential?

Last updated on:

August 11, 2023

April 5, 2022

•

Want to see a custom demo of Pathlight or get help finding the right plan? We'd love to chat.

Request a Demo

Sign up for our newsletter

Be the first to learn about our latest manager interviews, articles, and customer stories.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Latest Release

How to Utilize Conversation Intelligence to Understand Your Holiday Performance

Learn how Conversation Intelligence can help you understand your contact center's holiday performance.

Alexander Kvamme

November 22, 2023

•

This is some text inside of a div block.

How to Stay Proactive with Issue Identification Using Conversation Intelligence

How to proactively identify service issues on Black Friday, so it doesn't affect sales on Cyber Monday.

Alexander Kvamme

November 15, 2023

•

This is some text inside of a div block.

Generating a Baseline with Conversation Intelligence

Part 1 of a 3 part blog series on How to Use Conversation Intelligence to Prep for the Holiday Season

Alexander Kvamme

November 8, 2023

•

This is some text inside of a div block.