Webinar

Elevate Productivity: Combine Quality Assurance with Performance Analytics

Agent performance is vital for CX success. Taking a holistic approach to monitor, evaluate, and manage agent performance can be a game changer for driving productivity at scale.

Last updated on: 
August 10, 2023
Shanthala Balagopal
Shanthala Balagopal
February 9, 2023
  •  
21 min video

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