
Podcast
Episode 3: Managing your BPO (Five Minutes on the Front Line)
This week's episode: Pathlight Chief Customer Officer, Ramon Icasiano, shares his two most crucial tips for managing BPOs. With Ramon’s advice, you’ll be set up for success when it comes to setting performance expectations, communicating with, and getting the most out of your BPO.
March 17, 2021
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3 min read