Get full visibility into customer interactions and deliver targeted feedback. Automatically analyze 100% of your calls, chats, and emails with AI. Swiftly identify trends, seize opportunities, deliver targeted coaching, and make data-driven decisions in real-time.
"Within 24 hours of implementing Pathlight Conversation Intelligence, we discovered an opportunity to improve agent performance and quickly took action. The decisive measures we implemented, guided by Pathlight's insights, led to a double-digit percent increase in our QA scores."